Account Management
Managing your uoAccess account
Set up your recovery account now
There’s never a good time to be locked out. Set up your recovery account in just minutes today and avoid the hassle later.
Change your password
Change your password regularly. Also, be sure to use strong passwords of at least 14 characters long with lowercase and uppercase letters, numbers, and special characters. Check out tips on how to create a strong passwords.
Reset MFA on your mobile device
You can now reset the Multifactor Authentication (MFA) access on your mobile device with the Self-Service MFA Reset (SSMR) tool.
If you're unable to use the SSMR tool due to technical difficulties or because you're an alumni, please submit an . Be sure to select "MFA" at question " I need to reset my". Note that there may be a delay to treat the requests submitted via this form which is why we encourage you to first try the self-service tool.
Locked out of your account?
Retrieve access to your account by resetting your password using the Microsoft self-service password reset portal. If you're unable to use the SSPR tool please submit a
Service Desk
If the proposed self-service solutions are not working for you, please contact the Service Desk for assistance.