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Provide a photo for the card (initial card only)

Once you’re accepted in a program and have enrolled in courses, submit a photo to create your student card. We require a photo only to initially issue your �����Ƶ student card. You’ll use the same card throughout your studies.

Don’t discard your card as you’ll need it in the future. A fee applies for issuing a replacement card.

Wait to receive an email before pick up

Please wait to receive the email letting you know that your �����Ƶ card was printed and is ready to be picked up.

To pick up your card, provide valid government-issued identification. If you’ve previously obtained a student card and need a replacement due to a legal name change, present two pieces of ID from the list and get your new card in person at InfoService in Tabaret Hall (TBT):

• Passport
• Nexus card
• Driver’s licence
• Indian Status Card
• Ontario BYID card issued by the LCBO
• Federal government employee ID
• Provincial government employee ID
• Municipal government employee ID
• Ontario photo ID
• Canadian permanent resident card
• Certificate of Canadian citizenship
• Birth certificate
• Affidavit

Credit cards and other forms of ID are not accepted.

Distribution for students moving into residence

Your student �����Ƶ card will be your residence access card. 

Residents who DON’T HAVE a �����Ƶ card

Students who are moving into residence in Fall 2025 and who submitted their photo online will receive their �����Ƶ card upon residence move-in.

If you have NOT submitted your photo online before August 4, 2025 you may experience delays when moving into residence.

You will need to go get your �����Ƶ Card during the distribution for student population PRIOR to your move-in arrival time.

Residents who HAVE a �����Ƶ card

If you already have a �����Ƶ card, you must bring it with your during your residence move-in period so we can activate your �����Ƶ card to give you access to your building/room. This process can only be done during your move-in time.

If you have problems with any of the steps or have any questions, email the �����Ƶ Card Service at [email protected].

General distribution from August 21, 2025 to September 26, 2025

How and where to get your card 

1. Enter the .
2. Go on level 0 at the University Centre (UCU 031).  
3. Check the student card distribution schedule regularly to confirm opening hours.

Important notice

• The schedule may change based on operational needs.

• Closing time refers to when the service closes, not the time you arrive; plan to arrive a bit earlier.

• We recommend coming in the morning, as it is usually less busy.

Schedule

Learn how to submit an online photo or schedule an in-person photo for your card.

Photo requirements

Ensure you meet the requirements. Otherwise, your photo will be rejected and you’ll have to submit a new one, causing delays in obtaining your student card. Photo requirements mirror those of passport photo submissions.

• The bottom edge of the photo should be at shoulder height.
• Look straight into the camera. Your face should be in the centre of the photo, both horizontally and vertically.
• The picture should be clear, in colour and of good quality. No filters.
• You must be the only person in the photo.
• You must not be wearing a graduation cap, gown or costume.
• The background should be plain white or light gray.
• Nothing should be touching your face, including your hands.
• You can wear tinted prescription glasses so long as your eyes are clearly visible.
• No sunglasses or headgear can be worn.
• All religious head coverings must allow for your full face to be visible.
• Your photo must be current (taken in the last six months).

If you don’t need to use a lost card immediately, wait a few days prior to submitting a replacement request, in case your card is found. You can deactivate a lost card to prevent any funds being used and, if found, you can reactivate it.

If your lost card is returned to the �����Ƶ Card Service team, you’ll be contacted via email. Contact �����Ƶ Protection Servicesto see if your card has been returned to the lost and found office.

To obtain a new card, . A $42 replacement fee applies, and your old card will be fully deactivated, meaning you won’t be able to reactivate it.

If your card isn’t working, bring it to the �����Ƶ Card Service. If the card has been damaged, rendering the smart card defective, you must pay the non-refundable $42 replacement fee and the service will retain the non-working card to issue the replacement.

If you find a lost card, return it to the �����Ƶ Card Service.

The �����Ƶ Card Service is located at 90 University, Room 145. .